SwiftLabs Solutions

Use case

Quotations

The most expensive process in a mid-sized company is rarely production - it is the road from enquiry to quotation. It ties up experienced people, runs across several systems, and is still largely routine.

Typical scope: one process

The difference

The same process, once as it is today and once with us.

  1. 01Enquiry
  2. 02Costing
  3. 03Prices
  4. 04Quotation

A person does itThe system does it

How it runs today

  1. 01The enquiry arrives by email, often with a drawing, a bill of quantities or a photo attached.
  2. 02Someone reads it, looks for comparable jobs in the ERP and costs it on the basis of the last similar calculation.
  3. 03Prices and availability are gathered from two or three sources.
  4. 04The quotation is assembled in the template document, checked and sent.

How it would run with us

  1. 01The enquiry is read on arrival, attachments included - drawing, bill of quantities, scan.
  2. 02Comparable jobs come from the ERP, and the costing basis is there as a proposal.
  3. 03Prices and availability are gathered; anything unclear is flagged rather than guessed.
  4. 04The draft sits in your own template - a person checks it and releases it.

What it gets you

  • An enquiry does not sit in the inbox until someone has time - it is captured the moment it arrives.
  • The basis for the calculation is ready, instead of being pieced together again for every quote.
  • The draft is there the same day, even when the enquiry comes in at night.

Where it does not fit

If every enquiry is a one-off and there are no comparable jobs, there is little to gain here. The benefit comes from repetition, not from intelligence.

Frequently asked

How long does implementation take?

4 to 6 weeks to the first productive run. Building it is usually the shorter half - the time goes into access, coordination and test cases.

What do we have to provide?

Read access to the quotations closed over the last twelve months - that is where the system learns your costing logic, not from a formula. Access to the ERP, or at least a regular export of jobs and prices. A contact in sales who has two to three hours a week for questions during the first weeks. Nothing more is needed to start.

How will we know it works?

From verifiable criteria agreed before the build: Across 30 real past enquiries the draft falls within your usual price tolerance in at least 80 % of cases. Every unclear item is flagged - nothing is quietly guessed. No quotation leaves the building without a person releasing it.

Does the AI decide on its own?

The draft is produced independently; the release is always a person. A quotation is a binding document - it never leaves the building unseen.

When is this not worth it?

If every enquiry is a one-off and there are no comparable jobs, there is little to gain here. The benefit comes from repetition, not from intelligence.

Which sectors does this suit?

In our experience particularly Mechanical engineering, Trades, Wholesale, Construction & building services. The process itself is sector-independent, though - what matters is whether it repeats.

Let us start with a conversation.

You tell us where your time goes. We put it in writing: what is worth automating, and roughly what that costs.

ContactTry the process check first - two minutes